FAQS/Help
Dragoncastle provides a free service to the gay community, and we do our best to keep the site updated (often on a daily basis) with what is going on. We don’t charge you for access to any parts of the website, even though we have to pay for some software, and for a decent hosting service.
All we ask in return is that you treat us and other other members with respect. We are happy to answer any questions that are not covered here.
Click here for the GAY DATING HELP/FAQS page
| MEMBERSHIP |
Q) Do I need to be a member to see Dragoncastle’s pages.
A) No, but some sections require free registration to fully access them.
Q) Why do I have to register in some sections?
A) This is to prevent spamming and scamming. We try to make sure our members don’t encounter those problems.
Q) How much is membership?
A) Everything on Dragoncastle is free. We may add a paid Gold membership to the Gay Dating section later. Regular memberships will always be free, but Gold members will get access to more fun things!
Q) Where can I get help or information about the Dating Section?
A) Click here!
| GALLERIES |
Q) How often are new photos added to the gallery?
A) When we have a collection of new photos, we will add them. There is no fixed timetable for that.
Q) How can I contact one of the guys in the gallery photos?
A) We don’t provide contact information as respect for the privacy of the models.
Q) Do I have to register to see all the galleries and photos?
A) No, everything can be seen without registering.
Q) I tried to copy one of the photos, but could not.
A) Many of the photos are subject to copyright and may not be copied.
| ECARDS |
Q) How do I sent an ecard?
A) Free registration lets you send as many cards as you want. Its very easy to create a card, just follow the simple instructions.
| FREE BUSINESS LISTINGS |
Q) How can I get my gay or gay friendly business listed on Dragoncastle?
A) Complete this form!
Q) My business is not in one of the countries you have listings for.
A) We can only include a business for the countries we have listings for.
Q) Can I add a photo to my listing on Dragoncastle?
A) If you give a link back to us on your website, you can add a small photo or logo.
Q) I am not a business owner, but I know about a gay place that’s not listed on Dragoncastle.
A) Please send us the information 
| HIV SUPPORT |
Q) If I ask a question about HIV/AIDS, will it be published?
A) Yes, but we don’t publish your name, email address, or any information that could identify you.
Q) Who is Auntie Bee, and is she a doctor?
A) Auntie Bee is a middle aged and HIV+ gay man. Auntie Bee is NOT medically trained but offers advice and support based on personal experience.
| PRIDE FESTIVALS |
Q) When is Bangkok Pride?
A) Bangkok Pride no longer takes place.
Q) When is Pattaya Pride?
A) Usually 28 November to 1 December.
Q) When is Phuket Pride?
A) In 2012, it will be 24-28 April and is held in Patong.
| HOTEL BOOKINGS |
Q) Do your hotels offer airport transfer services?
A) Some do and some don’t, please check the description page of each hotel.
Q) I made a booking but did not get an instant confirmation.
A) We do not offer instant confirmations. Confirmations are usually sent to you direct by the hotel within 24 hours.
Q) I’ve made a booking, but after 24 hours I have no heard from the hotel.
A) Please contact us with your booking details, and we will do our best to get you confirmed.
Q) I made a booking but the hotel said they are full.
A) This can happen, especially during the high season and festival times. We can try alternatives for you.
Q) I have a gay or gay friendly hotel, how can we get included in your booking service?
A) Please contact us; we will be happy to discuss it.
| VISITING THAILAND |
Q) Is it safe?
A) Yes, very safe. In regard to personal safety, Thailand is much safer for a tourist than most western countries. There are three southern border provinces (Pattani, Yala, and Narathiwas) which are not safe to visit, and are well away from any areas for tourists.
Q) When is the best time to visit?
A) Any time! But the best weather is November-February on most of the mainland; December-February on the Andaman coast (Phuket, Phiphi, Krabi etc), and July-September around Samui. It gets very hot between March and May, and the rainy season starts to be felt from June with the most rain in September & October.
Q) Where are the best gay areas?
A) The main gay areas are in Bangkok, Pattaya, Phuket (Patong beach area), and Chiangmai. You can check out our listings of gay places for details. Of course, there are gays everywhere in Thailand!
Q) Do I need a visa for Thailand?
A) Yes and no. Many western, and ASEAN visitors can get a “visa waiver” stamp on arrival; if you want to stay longer than the allowed period you can apply in advance for a 60 days tourist visa. You can see the details here.
